Question 20:
"I can't seem to log in. The sign in menu keeps showing up."
Answer: Attempt 1) Look at your cookie preferences for Internet Explorer. Sometimes if security is
set to High, it won't let a user in. The cookies and security might need to be set to
Medium... or at least less secure/restricted than it is right now.
That's in Tools - Internet Options - Privacy
Then change the vertical guage for privacy, and click on "Apply."
Try logging in again.
Attempt 2) Check the number of days your browser "caches" (stores) web pages before it
checks for new information.
In Internet Explorer, on the Tools menu, click Internet Options.
On the General tab, click Settings.
For "Check for newer versions of stored pages" select "Every time you start Internet Explorer" or more frequently.
You don't want the button to be next to "Never." (If it is, that may have been the problem.
Please let us know if you found that to be the cause.)
If after you tried all options, let us know if you were not able to sign in.
